Problem:
You may receive the following error when attempting to update or install Logos Bible Software on Windows:
Installation of Logos Bible Software did not succeed.
Potential Reasons
This error may occur for one of the following reasons:
- A Windows update needs to finish installing.
- Another application is being installed.
- The service cannot be accessed.
Potential Solutions
If you receive this error, recommend trying the following solutions:
1. Check on other apps and restart
Verify no other third-party applications are trying to install.
Restart the computer to complete any pending Windows updates.
2. Update or Re-install Logos
After restarting, attempt to update or install Logos again.
3. Submit log files
If the above does not resolve the problem, please enable logging and submit your log files to report the problem to support.
Email Customer Support with additional questions or if you need more help.