Once you grant licenses using Academic Portal or through LTI and your LMS, students are required to claim those licenses. The claim process involves creating a new Logos account or signing into an existing account. Once this is complete, the licenses will be added to that account.
The "License Claim Link/URL" is a link unique to your institution that students can use to claim any licenses you have distributed to them. If you are granting access to your school's custom library, students should receive automated emails with your link. If your licenses are distributed using LTI and your LMS, students will be prompted to create or sign in to an account. Even so, there may be times when you need to resend the claim link. The steps below will describe how you can do this.
Step 1: Navigate to the Library in Academic Portal
In order to have Academic Portal resend the automated emails, you will need to first choose a library the user(s) needs access to.
Step 2: Select Users
Next, you need to select which users to resend the emails to. Keep in mind that you have the following options:
- Search and select a single user
- Import and select users by CSV
- Filter the user list by tag and select users
- Filter the user list by license status and select users
Step 3: Resend the Emails
Once users are selected, you can use the "Actions" menu to resend the claim link.
Once the "Resend invite emails" option is selected, the system will send the first automated email to initiate the claim process. For more information about these email, go to https://support.logos.com/hc/en-us/articles/16463010569229.