Manage Your Group with the Admin Portal

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The Admin Portal was created to help you manage your church group–add members to your group, distribute product licenses to members, customize your group experience, and more. 

If you need help, don't hesitate to get in touch with the Customer Success team.

Note

Note: To carry out the activities described in this article, you need to have Administrator access to the portal.

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Access and Navigate the Portal

To access the Admin Portal, go to https://adminportal.logos.com/. This will take you to the portal for your group, where you will see your main Dashboard and a sidebar with access to all of the Admin Portal’s functions.

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If you are the admin of multiple groups, you can switch between groups using the dropdown in the sidebar. 

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Use the Dashboard

The Dashboard gives you access to all your portal’s functions and walks you through some of the portal’s processes. The Get Started section at the top of the Dashboard makes it easy to learn how to manage your group members, assign product licenses, and customize your members’ experience. 

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Once you’ve finished using the Get Started section, you can choose to hide it by clicking the More Actions Menu kebab_vertical.svg in the top right corner. 

Below the Get Started section, you’ll find shortcuts to your Products and Settings, which are described later in this article. You’ll also see quick links to our Customer Support and Billing teams if you need any further assistance.  

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Manage Members

To manage details relating to members, click People in the sidebar (or use the Get Started section of the Dashboard). Here you can view and search all your members, see which licenses have and have not been claimed (and by whom), and add new members (individually or in bulk). 

Add Members

To add someone individually, click Add Person. To add people in bulk, click Add People and choose between using a list of email addresses or a CSV file. You can also share the QR Code at the bottom of the Dashboard

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Those added (if they don't already have a Logos account) will be sent an email advising them how to claim their licenses; those licenses will show as unclaimed until they have done so. For those who do have a Logos account, they will receive an email advising that the specified licenses have been added to their library.

Note

Note: If you use Numbers to generate the .csv file, be aware that Numbers often adds a "table title" to the sheet. This title will save and cause an error when you import the template. Please remove or hide the table title when you save the .csv. Also, if you receive an error when uploading, try copying the information (headers and rows) from the template into a new sheet and save as a .csv. 

View Member Details

Click a member’s name to view their details, including their email and external ID (if they have one), a link to generate an invite URL, and all of their products. 

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Export Information about People

There may be times when you need to export information about people from the Admin Portal.  To do this, select the people whose data you want to export, open the Manage People dropdown and click Export People. This will produce a .csv file listing information about those people.

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Remove People  

If you need to remove someone from the portal, select their name(s), open the Manage People dropdown and click Delete People. As this is not reversible, you will be asked to confirm you want to do this. Doing so will return to the pool any licenses assigned to these people. Upon removing someone from the portal, their license will be revoked and they will receive an email notification. 

Note

Note: People who have been assigned permanent licenses (for things like books) cannot be removed from the portal. The only people that can be removed are ones with temporary licenses (for things like subscriptions). 

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Manage Products

To view all the details of your group’s product licenses and manage product assignments, go to the Products section. Managing these licenses is described in detail in this article

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Adjust Settings

To change your portal settings, click Settings. This enables you to do a number of things:

  • In General settings, you can upload a logo, edit your group name and add a custom member message, and generate a link to a group sign-up page. 

  • In the Administrators settings, you can view, add, or remove group administrators. 

  • View and manage subscription statuses in the Billing settings. 

  • The Developer tab enables integration between your existing systems and this admin portal. Click Documentation to see how to use this feature.

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