Logos Mobile - Problems Playing Audio/Video In a Resource

Problem: 

I'm having problems playing audio or video on my mobile device.

Solution:

We suggest downloading any media that isn't playing properly in your Logos mobile app when possible.

1. Verify you have an active internet connection. Go to Logos.com in a browser to check your connection.
2. Open the Logos Bible app.
3. Find a resource in the Library list.
4. Tap the download icon to the right of the title if the resource has not already been downloaded. It will display a checkmark if it has already been downloaded.
5. Tap the More Actions Menu icon that displays to the right of the title. Then select About this book.
6. Tap Media Downloads. This option will only become available after using the Download button.

Instead of choosing Download All, you may want to download the specific sections you wish to view. You can then remove these later and download additional sections as you work your way through the material.