I can’t see my notes or highlights.
Check the following:
- Is the Notes setting turned on? If the setting isn’t turned on, notes/highlights won’t appear.
- Where did you create the notes, and have you synced your device(s)? Notes won’t appear across devices if they haven’t been synced.
- Do you have a solid network connection? Syncing requires a solid network connection.
- Is this a standard highlight or a custom highlight? Some custom highlights may not appear in the mobile apps.
I can’t create highlights.
Check the following:
- Is the Notes setting turned on? If it isn’t, a highlight might appear for a second and then disappear. Please make sure the Notes setting is turned on.
- Is Swipe to Highlight turned on? If you expect swipe-to-highlight to work, it must be enabled.
When I highlight it selects blocks of text.
Is Smart Text Selection turned on? If so, turn it off.
I can’t delete highlights.
Tap once on the Highlight, then tap on the trash icon.
I’m having a hard time highlighting text.
Try the following:
- Use a stylus.
- Change the text to a larger size.