Problem
You may receive one of the following errors when attempting to update or install Logos Bible Software:
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From LogosSetup: "Unable to download a required file"
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From within Logos: "A download or update was found, but did not download or install."
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LogosSetup process merely hangs without progressing for a significant amount of time (more than 30 minutes).
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LogosSetup ends prematurely and is not visible in Task Manager.
This problem occurs when Logos or LogosSetup is unable to download resources or the individual installers necessary to install Logos.
Tip: Reboot
Sometimes this error can appear if the Microsoft's Background Intelligent Transfer Service (BITS) has been temporarily disabled. To resolve this possibility, reboot your computer before proceeding.
Frequent Solutions
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Solution 1: Verify Windows Update is not running
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Solution 2: Make sure your computer is plugged in
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Solution 3: Verify your CPU
Infrequent Solutions
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Solution 1: BITS Troubleshooting
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Solution 2: Allow Setup through the Firewall
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Solution 3: Allow Setup through additional third Firewalls
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Solution 4: Allow LogosSetup through a Proxy
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Solution 4(a): Turn off Windows' Proxy
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Solution 5: Disable Metered Downloading