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Return Policy

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Faithlife offers a 30-day money-back-guarantee return period on all non-subscription products. Once your product is returned, we will process your refund within seven to ten business-days. Any specific item may be returned only once for the lifetime of your account.

Returns on subscription products are subject to our subscription auto-renew policy.

To return a product email with the following information:

  • Your full name
  • The email used when making your purchase.
  • The order number.

A customer service representative will reply concerning the status of your return.


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